Privacy Policy
Last updated: September 23, 2025
Fynax Technology Concepts ("us", "we", or "our") operates the Fynax Bookkeeper WhatsApp service (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data: While using our Service, we will necessarily collect your WhatsApp phone number and your name as associated with your WhatsApp account. We also store data you provide, such as your Business Name.
- Financial Data: The core purpose of the Service is to store your business transactions. This includes, but is not limited to, data about your sales, expenses, inventory, product names, costs, and prices that you provide via WhatsApp messages.
- Usage Data: We may collect information on how the Service is accessed and used. This may include information such as your message content and timestamps.
Use of Data
Fynax Technology Concepts uses the collected data for various purposes:
- To provide and maintain the Service (e.g., store your transactions).
- To generate reports (PDFs, summaries) as you request.
- To allow you to access your data via a secure web dashboard.
- To provide customer support and live chat services.
- To process your data with third-party Artificial Intelligence (AI) models to understand your natural language requests. Your financial data may be sent to our AI provider to generate analysis and financial advice.
- To monitor the usage of the Service.
- To detect, prevent, and address technical issues.
Data Storage
Your data is stored securely in a Secure database. We take reasonable steps to protect your personal and financial information from unauthorized access, use, or disclosure.
Data Disclosure
We do not sell, trade, or rent your personal identification or financial data to others. We may use third-party service providers (such as our database provider, AI provider, and server host) to help us operate our business and the Service. These third parties are prohibited from using your data for any purpose other than to provide services for us.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Rights
You have the right to access, update, or delete the information we have on you. You can request to export or delete your data by contacting our support.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by sending a message via the Service. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@fynaxtech.com
- By visiting this page on our website: fynaxtech.com/contact